Delta Biologicals is committed to providing quality products. Please refer to the specific product warranties described below. Damages, shortages, or other packing errors will be corrected by replacing the product or issuing a credit or refund if DeltaBio is notified within 14 days of receipt of your order. Please refer to the Orders and Returns policies for specific instructions.
WARRANTIES – SPECIFIC PRODUCT
All warranties do not include damage caused by abuse, accidents, or misuse.
Live Material
Given the perishable nature of these products, please inspect your order immediately upon receipt. If there is any problem, please notify DeltaBio within two (2) days of delivery receipt for replacement or refund.
Preserved Specimens, Real Bone Skeletons
Unconditionally guaranteed for one (1) year from the date of purchase.
Scales and Balances, Equipment and Supplies, Life Science Kits
Unconditionally guaranteed to be free from defects in material and workmanship for one (1) year from date of purchase.
Microscopes and Accessories
Five (5) year limited warranty for parts, labor, and electronic components from the date of purchase. One (1) year warranty on LED bulb and cameras from the date of purchase.
Data Loggers
Unconditionally guaranteed to be free from defects in material and workmanship for three (3) years, except sensors with a shelf life, such as ion-selective probes, have a warranty of one (1) year from date of purchase.
Models
Unconditionally guaranteed to be free from defects in material and workmanship for three (3) years from the date of purchase.
Guides and Other Instructional Products
Unconditionally guaranteed to be free from defects in material and workmanship under normal use for sixty (60) days from date of purchase.
Furniture and Plant Presses
Unconditionally guaranteed to be free from defects in material and workmanship for one (1) years from the date of purchase. The warranty does not include damage caused by abuse, accidents or misuse.